Privacy Policy

Advance7.shop is a trading style of Greenwood Group Ltd (“we”, “us” or “our”). This document describes how we collect, use, disclose and protect your personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), for personal data collected via our Australian website: https://advance7.shop/en-au.

We may collect: name; email address; shipping and billing address; phone number; payment details (securely processed via third parties — we do not store full card data); and website usage data, collected via cookies and analytics tools.

We gather your data when you place an order, sign up for our newsletter, contact us by email or through the Site, or simply visit the Site, in which case some information is collected automatically via cookies and analytics tools.

Your information helps us to:

Fulfil orders and deliver products.Respond to your enquiries.Send order updates, confirmations, and marketing material where you have opted in.Improve the usability of our Site.Meet our legal obligations.

We may share your personal data with:

Payment processors and delivery providers, to fulfil your order.

Service providers who support us with hosting, analytics, and email campaigns.

Legal or regulatory bodies, when required to do so.

We do not sell or rent your data. Your personal information is stored and processed in Australia and the UK, under strict data protection standards, and we take appropriate steps to ensure your data is protected at all times.

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes encrypted payment systems and secure server environments.

We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet our legal, accounting, or reporting obligations. Once your information is no longer needed for these purposes, we will take reasonable steps to destroy it or ensure it is de-identified, in line with Australian Privacy Principle 11.

You may request to access the personal information we hold about you, ask us to correct any inaccuracies, or ask for it to be deleted — though we may need to retain certain data for legal or regulatory reasons.

Requests can be made by emailing info@advance7.shop, or by writing to us at:

Pure Select Home Shopping
Suite 45
50 St Georges Terrace
Perth, WA, 6000

We aim to respond within 30 days.

If you’ve opted in, we’ll send you marketing material from time to time. You may unsubscribe at any time via the link in our emails, or by contacting us directly.

We use cookies to enhance your browsing experience and analyse how the Site is used. You can disable cookies in your browser settings, though this may affect some Site functionality.

For any enquiries or complaints about how we handle your privacy, please call our Customer Care line. Calls are FREE, and lines are open 24 hours a day, 7 days a week on 1 800 940 711.

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We use Hotjar to better understand our users’ needs and to optimise this service and experience.

Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.), which enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device IP address, captured and stored only in anonymised form; device screen size; device type; browser information; geographic location at country level only; and preferred language).

Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt out of the creation of a user profile, Hotjar’s storing of data about your usage of our site, and Hotjar’s use of tracking cookies on other websites, by following this opt-out link.

We may update this Privacy Policy from time to time. The most recent version will always be available on our Site.